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LOYALTY PROGRAM


Loyalty program is an innovation in the online store www.FanObchod.cz. We have decided to reward our regular customers. Join our loyalty program, collect points listed below the trophy icon and get one of the rewards! The more products purchased from us the more points you get in the loyalty program.

How does the loyalty program work?


Each registered account is automatically included in the loyalty program. No need to further register. For products purchased at FanObchod.cz the customer receives a certain number of points (points are always listed for each product) that he will be credited to the account after the receipt of goods. In case the ordered goods are being returned points received will be retroactively deducted.

What to do with the collected points?


The customer can use the points to purchase goods from the offer loyalty program.

Where can I see how many points I get for an order?


For each product you will find a trophy icon showing the number of points you receive when buying the goods. The total number of points received for a purchase you will see the final shopping cart.

Where can I find the current total number of collected points in the loyalty program?


The customer can see his update status of collected points in the loyalty program after logging into the account from the user menu.

What is the validity of collected points?


Each accumulated point is valid for 5 years. After the five-year validity period points expire and will be deducted.

Where do I find products that I can buy for loyalty points?


For each team, in case such goods are offered, they are located on the left side of the menu "Products by section" under "Loyalty Points".

How to buy goods for loyalty points?


The purchase of goods for loyalty points is almost the same as a normal order. The condition to buy goods for loyalty points is the need of the line "Price for loyalty points" in the product detail. Then please mention in the notes of your order the goods that you want to buy for loyalt points and if you have enough loyalty points on your account, the price of the goods will be reduced to zero as we provide for the amount of loyalty points listed in the catalog under "Price for loyalty points" the deduction/reduction of the full sum of your selected products.

Is the loyalty program valid for all customers?


The loyalty program applies to all retail customers, but does not apply to wholesale customers and on individual orders, unless otherwise stated by the operator of the online store FanObchod.cz.

How to leave the loyalty program?


The customer does not commit to anything by joining the loyalty program. If the customer still wants to leave the loyalty program, it is necessary to request from the online store FanObchod.cz the dissolution of the registered customer account. The loyalty program is directly connected to the customer's registered account. However, even after the dissolution of the registered account the operator of the online store FanObchod.cz keeps all necessary information, see the Privacy Policy.

We recommend that customers only create one account and use it for shopping. Points cannot be forwarded to another registered account and it is not possible to merge multiple registered accounts.

The operator of the online store FanObchod.cz reserves the right to change the terms of the Loyalty program or to cancel the Loyalty program completely.
NEWS
14. 10. 2018

Added new soccer items.

14. 10. 2018

Added new NHL collection 2018 Draft Flex Hat.

3. 10. 2018

Added new soccer items.

2. 10. 2018

Added new soccer items.

30. 9. 2018

Christmas orders for goods that are not in stock, which I can guarantee to deliver by Christmas, had to be ordered till 09. 11. 2018. Orders with goods that are not on stock and will be ordered after 09. 11. 2018, I can not guarantee delivery to Christmas. Do not keep order at the last minute, many customers from previous years could tell you. The stress is not worth it. :-)

30. 9. 2018

Added new soccer items.

16. 9. 2018

Added new soccer collection Full Kit PVC Keyring.

16. 9. 2018

Added new soccer items.

10. 9. 2018

Added new soccer items.

2. 9. 2018

Added new soccer items.

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